face to face WITH PASSION and PURPOSE.

We specialise in invigorating your brand through dynamic, face-to-face interactions that not only create a memorable impression but also yield measurable results. Whether you aim to elevate your fundraising campaigns or significantly enhance brand awareness, our bespoke direct interaction methods are meticulously designed to cater to your unique objectives and drive exceptional outcomes.

Our approach is grounded in a deep understanding of market trends and consumer behaviour, allowing us to tailor interactions that resonate deeply with your target audience. We employ a team of skilled professionals who are not only experts in their field but are also trained to engage effectively and empathetically with individuals, ensuring that every interaction strengthens your brand's presence and appeal. By integrating cutting-edge techniques and strategic insights, we ensure that you stand out in a crowded marketplace.

OUR SERVICES

DOOR TO DOOR

YFR recruits donors through effective Door-to-Door programs, ensuring committed monthly givers via Direct Debit or RCP.

We are dedicated solely to charity fundraising, emphasising donor acquisition, retention, and achieving industry-leading attrition rates. Our approach is tailored to meet the specific needs of both global brands and local charities.

We focus on quality with rigorous entry procedures, daily controls, and regular training. Our low-risk, high-value model is designed to foster long-term donor engagement, maximising the impact of each contribution.

PRIVATE SITES

YFR’s private sites programme offers charities an innovative recruitment method, signing up long-term givers.

This method excels in engaging potential donors by providing highly visible, accessible stands in all-weather public spaces such as shopping centres across major UK cities. The strategic placement of our stands allows donors to approach and engage with us in a comfortable and inviting setting, enhancing the likelihood of commitment.

The private sites programme leverages these engagements to foster long-lasting relationships with contributors, contributing to a sustainable fundraising model.

CALL CENTRE

YFR’s professional telephony services, led by an experienced team, operate from our call centre in the North East.

Our primary focus is on handling welcome and donor verification calls for face-to-face fundraising. These calls are crucial for establishing trust and confirming donor commitments, which are key to fostering long-lasting relationships with donors.

By providing personalised telephone support, we enhance donor engagement and satisfaction, ensuring that each interaction strengthens the donor's connection to the cause and increases their likelihood of continued support.

Creating impact

ONE CONVERSATION

AT A TIME

LET’S GET TO WORK ➺

£100M+ RAISED FOR OUR PARTNERS

✦

20+ INDUSTRY EXPERTS

✦

15+ YEARS IN BUSINESS

✦

100% DEDICATION

✦

£100M+ RAISED FOR OUR PARTNERS ✦ 20+ INDUSTRY EXPERTS ✦ 15+ YEARS IN BUSINESS ✦ 100% DEDICATION ✦

Founded in 2011, YFR Ltd rapidly established itself as a major competitor in the face-to-face fundraising market. Our commitment to innovation and quality has driven our growth, ensuring we remain leaders in the sector. Our expert teams deliver a dynamic, personable service, consistently providing our clients with a high volume of long-term, committed givers.

Our small but dedicated management team adopts a hands-on approach, ensuring direct and effective communication with our agencies and fundraisers. We maintain an open-door policy, encouraging clients to foster strong, ongoing relationships with fundraisers through regular training sessions and continuous feedback. This approach ensures that our services remain aligned with our clients' goals and expectations.

why
yfr ?

DON’T JUST TAKE OUR WORD FOR IT

Working with YFR for several years now and can highly recommend them as a fundraising partner. YFR has maintained high standards of reporting, training, safeguarding, compliance, and monitoring for the NSPCC through this period of significant volume growth.

The team has always operated transparently and diligently, ensuring they have delivered beyond expectations for volumes and quality. They have been supportive to work with and sensitive to our needs as a children’s charity. YFR has proved very easy to work with, and the account management has been exemplary in supporting the activity and the NSPCC

We’ve worked with YFR for over a year and have found them to be a proactive and flexible agency.

They have been quick to suggest and implement changes needed to help our campaigns succeed and have been great at responding to and adapting to our compliance and safeguarding requirements.